Frequently Ask Question
  • What are the requirements for electric service connection?
  • What is bill deposit?
  • What are the requirements for cancellation / withdrawal of membership?
  • What will I do if my meter was accidentally burned?
  • What if my meter will get lost?
  • What are the main reasons of disconnection of service?
  • What are the requirements needed for the withdrawal of bill deposit?
  • What are the procedures if I encounter no power?
  • What are the processes in requesting for meter change?
  • What will I do if I will request for secondary line clearing?
  • How is bill deposit be computed?
  • How to apply for reconnection?
  • How can I change the name in my official Electric Bill Receipt?
  • Who are allowed to receive the full refund of bill deposit?
  • Is meter deposit required?
  • If i will withdraw my membership what are the requirements?
  • Can bill deposits be withdrawn?
  • Regarding the request for temporary & voluntary. disconnection.
  • Regarding the request for the transfer of connection:
  • Regarding request for relocation of meter:
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